Frequently asked questions
What is the return policy?
You have 14 days from receiving your order to return any item for a full refund, no questions asked. Simply contact us at info@clarus-store.com within the 14-day window, and we'll provide return instructions.
For complete terms and conditions, including details about product inspection and refund deductions,read our full return policy.
How long does shipping take?
We process and ship all orders within 48 hours of receiving your order. Once shipped, delivery times are:
Finland: 1-3 business days Europe: 7-10 business days
Please note that delivery times may vary during peak seasons or holidays. You'll receive a tracking number via email once your order has been dispatched, so you can follow your package's journey.
For more detailed shipping information, including international rates and specific carrier details, read more about our shipping policy
What are your products made of?
Our jewelry is crafted from carefully selected premium materials that offer excellent quality without the premium price tag. We use high-quality materials that provide the perfect balance of beauty, durability, and affordability.
You'll find detailed material information for each specific product in its individual product description, including care instructions and material specifications.
Ready to explore our collection? Shop all jewelry and discover premium quality at unbeatable prices.
Didn't find what you were looking for?
If you need help with anything or have questions we haven't covered, feel free to reach out to us at info@clarus-store.com or contact us through our contact form and we'll be happy to help!