Delivery Terms

Shipping Information

We offer shipping within Finland for FREE, with delivery typically taking 1-3 business days. For international orders within Europe, shipping is available for 9.90-15.00€, and delivery is expected to take 7-10 business days.

Thank you for shopping with us – we aim to get your order to you as quickly and safely as possible!

Payment Service Provider

Paytrail Oyj serves as the payment intermediary and service provider in collaboration with Finnish banks and credit institutions and is an authorized payment Institution. Paytrail Oyj will be shown as the recipient on your bank or credit card statement and forward the payment to the merchant. For complaints, please contact the website the payment was made to.

Paytrail Oyj

Innova 2

Lutakonaukio 7

40100 Jyväskylä

Business ID 2122839-7

paytrail.com/en/consumer/information-about-paying

Frequently asked questions

You have 14 days from receiving your order to return any item for a full refund, no questions asked. Simply contact us at info@clarus-store.com within the 14-day window, and we'll provide return instructions.

For complete terms and conditions, including details about product inspection and refund deductions,read our full return policy.

We process and ship all orders within 48 hours of receiving your order. Once shipped, delivery times are:

Finland: 1-3 business days Europe: 7-10 business days

Please note that delivery times may vary during peak seasons or holidays. You'll receive a tracking number via email once your order has been dispatched, so you can follow your package's journey.

For more detailed shipping information, including international rates and specific carrier details, read more about our shipping policy

Our jewelry is crafted from carefully selected premium materials that offer excellent quality without the premium price tag. We use high-quality materials that provide the perfect balance of beauty, durability, and affordability.

You'll find detailed material information for each specific product in its individual product description, including care instructions and material specifications.

Ready to explore our collection? Shop all jewelry and discover premium quality at unbeatable prices.

If you need help with anything or have questions we haven't covered, feel free to reach out to us at info@clarus-store.com or contact us through our contact form and we'll be happy to help!